Reliability Culture

Series Editor's Foreword [to follow] Acknowledgments Introduction Chapter 1. The Product Development Challenge 3 Key Players 3 Follow the Carrot or Get out of the Race. 6 I'm not That I'm Lazy, it's that I just don't care. 8 Product Specification Profiles 11 Product Drivers 14 Bounding Factors 15 Reliability Discipline 16 Chapter 2 Balancing Business Goals and Reliability 1 Return on Investment 1 Program Accounting 4 Rule of 10s 4 The Reliability Engineers Responsibility to Connect to the Business Case 10 Role of the Reliability Professional 13 Summary 16 Chapter 3. Directed Product Development Culture 1 The Past, Present, and Future of Reliability Engineering 3 Influences 4 The Invention of "Inventing" 6 Quality and Inventing are Behaviours 9 As Always, WWII Changed Everything 11 The Post War Influence Diminishes 13 Reliability Is No Longer a Luxury 16 Understand the Intent 19 Levels of Awareness 21 Summary 23 Chapter 4 2 Awakening, The Stages to Mature Product Development 2 Accountability 4 Ownership Chart 9 Communicating Clearly 14 Behind the Words at Work 16 When you want to improve 19 My personal case 20 When we can't communicate at the organizational level 23 Summary 30 Chapter 5 2 Testing Intent 2 Transferring Ownership 6 What transferred ownership looks like 13 Guided by All The Goals All The Time 16 Summary 19 Chapter 6 New Roles 1 Role of Change Agents 2 Reliability Czar 5 The Czar is a link 6 Direct Input 7 Distilling Information 8 Who is the Czar? 9 How the Czar works with the Team and Leadership 12 Tips for the Czar 14 Role of Facilitators 15 Facilitation Technique 16 Creating a Narrative 19 Role of Reliability Professionals 21 Stop Asking for Resource 21 Connect Reliability to the Market 22 Summary 25 Chapter 7 Program Assessment: 1 Measurements 1 What to Measure 3 Using Reliability Testing as Program Guidance 6 The Primary Wear-out Failure Mode 9 The Random Fail Rate During Use Life 10 Reliability Maturity Assessments 11 Steps for an Assessment 12 The Team 14 The Topics 16 The Scoring 17 Analyze, The Reliability Maturity Matrix 19 Review with the Team and Summarize 21 Recommend Actions 22 Assess Particular Areas in More Detail 23 Golden Nuggets 24 Summary 24 Chapter 8 Reliability Culture Tools 1 Advancing Culture 1 Manipulative Managing 3 Transfer Why 5 Reliability Bounding 6 Strategy Bounding 7 Bounding ROI 11 Invest and Return Tables 14 Deciding by Bounding 19 Anchoring 20 Intent Anchor 22 Delivery Anchor 24 Focus Rotation 26 The Focus Rotation Steps 27 Working in Freedom and with Ownership 29 Summary 32 Chapter 9 Guiding the Program in Motion 1 Guidance Bounding 1 Guide Bounding ROI 2 Program Risk Effects Analysis 7 Fully Access Risk 10 Program freezes don't work. 11 The Chill Phase 12 PREA Tables and Calculations 14 Summary 24 Chapter 10 May Risk Analysis Guided Project Management 1 Failure Mode Effects Analysis Methodology 2 Design Failure Mode Effects Analysis 2 Reliability Design Risk Summary 6 Process Failure Mode Effects Analysis 10 Use Failure Mode Effects Analysis 11 Failure Reporting and Corrective Action System 12 Root Cause Analysis 13 Brainstorming 18 Summary 22 Chapter 11. The Reliability Program 2 Reliability Program Plan 2 Common Reliability Program Plan Pitfalls. 4 The plan doesn't account for a broad audience: 4 Not including Return on Investment (ROI): 5 Too Much: 5 Too Little: 6 Not Including Concise and Clear Goals: 7 Not Utilizing Testing Initiatives 9 Major Elements of a Reliability Program Pan 9 Purpose 10 Scope 10 Acronyms and Definitions 11 Product Description 13 Design for Reliability (DFR) 14 Reliability Goals 15 Use Case, Environment, Uptime 17 Recommended Tools by program Phase 19 Design Risk Analysis 20 Failure Modes Effects Analysis (FMEA) 20 Reliability Allocation Model 23 Testing 27 Accelerated Life testing (ALT) 34 System Level Testing 36 Summary 39 Chapter 12 Sustained Culture 1 Lasting Changes in Culture 1 Summary 4 Index

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