Handbook of Public Affairs

Forewords - Douglas G Pinkham and Lord Tom McNally
Introduction - Phil Harris and Craig S Fleisher
The Development of a Sub-Discipline and Major Area of Research
PART ONE: THE ENVIRONMENTS OF PUBLIC AFFAIRS
The Global Development of Public Affairs - Craig S Fleisher
Public Affairs in North America - John M Holcomb
US Origins and Development
The History and Development of Public Affairs in the European Union and United Kingdom - Robin Pedler
The External Environment of Public Affairs in North America - William D Oberman
Public Policy Process and Institutions
The External Environment of Public Affairs in the European Union and United Kingdom - Thomas Spencer
Public Policy Process and Institutions
The Internal Environment of Public Affairs - Brian Hawkinson
Organization, Process and Systems
The Management of Public Affairs in the United Kingdom - Phil Harris
PART TWO: TOOLS, TECHNIQUES AND ORGANIZING FOR PUBLIC AFFAIRS
The Tools and Techniques of Public Affairs - Amy Showalter and Craig S Fleisher
The Human Resource Dimensions of Public Affairs - Patrick Shaw
Staffing, Training, Career Paths, Competencies and Salaries
Measurement and Evaluation of Public Affairs Process and Performance - Craig S Fleisher
Information Systems and Technology in Public Affairs - Edward A Grefe and Scott A Castleman
The Organization and Structuring of Public Affairs - Martin B Meznar
PART THREE: CASE STUDIES IN PUBLIC AFFAIRS
Managing Government Relations in the European Union - Rinus Van Schendelen
The Rise of NGOs in the EU - Simon Titley
Lobbying in the United Kingdom - Phil Harris and Irene Harris
A UK Case - Leighton Andrews
Lobbying for a New BBC Charter
Lobbying by US Beer Wholesalers - Connor Magrath
Lobbying in the United States - Clive S Thomas
An Overview for Students, Scholars and Practitioners
Lobbying in the United States - Burdett Loomis
An Industry Matures
Stakeholder Relationships in Canada - James Shaw and Patrick Shaw
In Partnership with the Community
An Integrated Model - Geoff Allen
The Evolution of Public Affairs Down Under
Emerging Markets - Andreas Lederer, Niombo Lomba and Christian Scheucher
Public Affairs in Germany and Austria
Political Marketing and Public Affairs - Bruce I Newman
PART FOUR: SCHOLARSHIP AND THEORY BUILDING IN PUBLIC AFFAIRS
`Theories' and Theoretical Roots of Public Affairs - Duane Windsor
Managing Business Political Advocacy in the United States - Gerry Keim
Opportunities for Improved Effectiveness
Public Affairs and the Governance Challenge - John M Holcomb
Policy Actors and Corporate Reforms 2001-04
The Empirical Study of Public Affairs - Jennifer J Griffin
A Review and Synthesis
Issue Management - Pursey P M A R Heugens
Core Understandings and Scholarly Development
Stakeholder Management - Archie B Carroll
Background and Advances
Educating Present and Future Public Affairs Practitioners - Craig S Fleisher
Model Programs
Public Affairs, Corporate Scandals and Regulation - John M Holcomb
Policy Actors and Actions

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